Groupe Generik offers delivery everywhere in Canada!

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Province of Québec and Ontario

The minimum of purchase is $75 to have the free delivery.
If the minimum of purchase is not reached, expenses are $5.95
Delivery deadlines between 24 and 72 hours for regular products.

Other Provinces of Canada

The minimum of purchase is $75 to have the free delivery.
If the minimum of purchase is not reached, expenses are 9.95$
Delivery deadlines between 2 to 5 business days for regular products.


Please verify the confirmation e-mail of your order. If the delivery address is incomplete or incorrect, the customer is responsible to inform immediately our customer service to correct it. If the problem is not notified in time and the order is in processing procedure or whether it is already sent, the order must be returned to the sender so that it is sent back or paid off (expenses of delivery will be applied).

If a non-defective product is returned and must be sent back to you, we reserve the right to charge transport costs based on the weight and the size of the product, so these costs are not based on our fixed-price standard delivery reserved for new orders.

Any disparity between received articles and ordered articles must be reported in 5 working days following the delivery. Please communicate with our customer service by e-mail with photos of received articles and shipment label. It can be required to return the received products by mistake.

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